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In the Spotlight...
06 Sep 2021
Mobile/Donor Centre Volunteer - Parry Sound
Canadian Blood Services, Barrie, Blood Donation Centre
Location
Parry Sound
Duties
Mobile/Donor Centre Volunteer at St. Peter's - Knights of Columbus Hall mobile clinic in Parry Sound
As a volunteer with Canadian Blood Services you help create a positive, safe and welcoming environment and experience for our donors. Greeting donors with a smile, thanking them for their donation and making conversation helps ensure a good donation experience. As one of the last faces donors see on their way out, the care and attention you give plays a critical role in the success of future blood donor clinics.
Activities and Tasks Associated with the Role - This role has a variety of duties, including, but not limited to the following:
• Welcome and serve snacks and drinks to donors upon their arrival from the donation area
• Oversee the refreshment area which includes displaying and restocking snacks and drinks
• Responsible for ensuring the cleaning of tables, chairs and touch points within the refreshment area
• Mandatory use of surgical masks, hand sanitizer and gloves provided by CBS when operating within the Mobile/Donor Centre
• Observe donors and alert donor centre staff of adverse reactions
• Provide donors with organizational updates and information on current CBS initiatives
• Regularly review written volunteer duties and centre specific procedures
• Adhere to policies, procedures and training requirements
• Respond to donor concerns and questions by directing donors to appropriate staff
Skills, Abilities, Traits
• Friendly, compassionate, outgoing and possess good communication skills
• Able to work independently as well as in a team environment
• Sensitive and respectful of the dignity of all people
• Able to relate to different personalities and age groups in a variety of situations
• Able to observe and react appropriately to adverse situations
• Adhere to CBS dress code (e.g. name tag, vest/ t-shirt and closed toes shoes)
• Reliable and punctual
• Provide good customer service to donors to ensure they feel both valued and appreciated for their donation