Mobile/Donor Centre Volunteer at St. Peter's - Knights of Columbus Hall mobile clinic in Parry Sound 
 
As a volunteer with Canadian Blood Services you help create a positive, safe and welcoming environment and experience for our donors. Greeting donors with a smile, thanking them for their donation and making conversation helps ensure a good donation experience. As one of the last faces donors see on their way out, the care and attention you give plays a critical role in the success of future blood donor clinics. 
 
Activities and Tasks Associated with the Role - This role has a variety of duties, including, but not limited to the following: 
 
• Welcome and serve snacks and drinks to donors upon their arrival from the donation area 
• Oversee the refreshment area which includes displaying and restocking snacks and drinks 
• Responsible for ensuring the cleaning of tables, chairs and touch points within the refreshment area 
• Mandatory use of surgical masks, hand sanitizer and gloves provided by CBS when operating within the Mobile/Donor Centre 
• Observe donors and alert donor centre staff of adverse reactions 
• Provide donors with organizational updates and information on current CBS initiatives 
• Regularly review written volunteer duties and centre specific procedures 
• Adhere to policies, procedures and training requirements 
• Respond to donor concerns and questions by directing donors to appropriate staff 
 
Skills, Abilities, Traits 
• Friendly, compassionate, outgoing and possess good communication skills 
• Able to work independently as well as in a team environment 
• Sensitive and respectful of the dignity of all people 
• Able to relate to different personalities and age groups in a variety of situations 
• Able to observe and react appropriately to adverse situations 
• Adhere to CBS dress code (e.g. name tag, vest/ t-shirt and closed toes shoes) 
• Reliable and punctual 
• Provide good customer service to donors to ensure they feel both valued and appreciated for their donation

Volunteers will be responsable for meeting with a clients weekly or bi-weekly to add enrichment to peoples lives. Clients are blind or have vision loss to some degree, which often requires adpaments to life. Volunteers are required to socialse with them and add normal contact back in their lives after the effects of the pandemic. They can go for walks, visit community gardens, really anything the pair would enjoy. The requirement are up to the two people who are paired.