This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

• Complete inbound and outbound calls with service users residing in the county
• Complete safety/wellness checks, provide medication reminders, and engage in social conversations with vulnerable populations
• Assist with crisis intervention, when presented
• Utilize a strengths-based, solution-focused approach
• Provide external resources and referrals to service users 
• Complete case documentation of all interactions with service users